Conditions

Minimal order:
By air - 5 boxes
By truck - it depends on the destination

Guarantee:
By air - immediately after the receiving the shipment from the airport.
By truck - the claims are accepted by the delivery and within 24 hours

Transport costs:
It depends on the destination

Other charges:
By air - 1 box=5,62 Eur, 6,05 Usd (higher price if we put heat packs into the box in the winter)
By truck - no other charges

Prices:
stable in the long term

Order:
fax it or e-mail it always till Thursday evening

Fishes/bag:
approximately as in the Packing column in our stock-list

Payment:
100% money transfer in advance (valid for new customers and transport by air)
By truck - Payment in cash

Delivery:
in the following week after receiving your order (Mo-Fr)

Transport box:
polystyrene foam box 60x40x40 cm
Weight of box - 15-16 kg (36lbs) and we put 11-15 bags into 1 box

Bags:
double bags 150-240x500/0,65 mm round corner-less bottom in blue colour

Packing:
oxygen atmosphere in bags closed with metallic clips

Water:
pH 6.8 - 7.3
pH 7.5 - 8.0/1000 uS (African Cichlids)

Please don´t hesitate to contact us 24 hours a day, 7 days a week!!!